Connecting with Customers through Customer Service
Connecting with Customers through Customer Service Course
Expert Kantola .
Do you want to increase customer loyalty? Learn to respond to each customer’s needs in ways that both please your customer and build your organization. Discover the right skills, attitude, and policies that win customer loyalty. Experience the universal importance of greeting customers, listening, evaluating customer needs, and responding appropriately. Course Time: 00:23:13
Learn techniques that will increase customer satisfaction, even under tense or difficult circumstances
Strengthen your ability to listen and evaluate customer needs
Learn how to handle upset customers while staying professional