Connecting with Customers through Customer Service

Connecting with Customers through Customer Service Course

Expert Kantola  .

Do you want to increase customer loyalty? Learn to respond to each customer’s needs in ways that both please your customer and build your organization. Discover the right skills, attitude, and policies that win customer loyalty. Experience the universal importance of greeting customers, listening, evaluating customer needs, and responding appropriately. Course Time: 00:23:13

Benefits

Learn techniques that will increase customer satisfaction, even under tense or difficult circumstances

Strengthen your ability to listen and evaluate customer needs

Learn how to handle upset customers while staying professional