CATEGORY:
Personal Productivity
The Cornerstones of Sales and Customer Service
Course Access: Lifetime
Free
Course Overview
The Cornerstones of Sales and Customer Service Course
Expert Kantola .
Turn good customer service into increased sales and increased customer satisfaction. This course shows you how to leverage your good customer service to achieve the best possible outcome: customers get more of what they want while your sales go up and your business improves. At the end of this course you will understand how to listen for nonverbal and verbal signals, ask open-ended questions to help you help the shopper, and build multiple item sales.
Benefits
Discover new ways to use teamwork to create innovative business solutions
Learn how to keep your team on track so you can streamline decision making
Find out how you can project inspirational but focused leadership
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